Leak Protection Program and Updated Adjustment Policy
Effective February 1, 2019, ALL residential water/sewer customers will have a $1.00 charge added to the utility bill to be enrolled in the new Leak Protection Program, per Ordinance 18-5749, passed on December 4, 2018. Each residential customer will be automatically enrolled. This will be the only way residential water/sewer customers will be able to receive an adjustment in case of a water leak. To opt out, customers will have to contact our office and sign a form. Call 615-444-6300 or email firstname.lastname@example.org for more details.